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Shipping & Returns

Returns Policy

 

Shipping - At Second Chance Country we value our customers and strive for excellence in customer service, so we aim to have all orders packaged and sent within 4 business days after payment is received.

Our Shipping is linked to Australia post's - AusPost Parcel Post. This option gives you more choice when it comes to shipping your parcel. When at the checkout you will be presented with these options and advised of the different fees.

Returns and Exchanges Policy at Second Chance Country - Please be careful to choose the colour and sizing of your item correctly as refunds will not be given and exchanges can't be guaranteed due to stock levels.

Refunds will only be given on the item value, delivery charges are not refundable unless the item has a fault or has been damaged and will be required to be returned. An additional delivery cost may be charged on exchanged items.

If you require any further information please don't hesitate to contact Second Chance Country